JOB TYPE: Full-time

JOB SUMMARY:

The Administrative Assistant serves as the “face” of accounting to those calling about account balances, charges, invoices, etc. This person assists with registration and other functions of Accounts Receivable.

ESSENTIAL JOB FUNCTIONS:

The employee in this position will have the following essential job functions:

• Answers the telephone and emails and responds to questions related to tuition, loan or other accounts receivable balances for students, faculty, staff or others
• Mails monthly billing statements
• Verifies payments received in mail and night deposit box
• Approves and records student requested changes to tuition payment plans
• Enters all Nelnet Monthly Payment Plan changes on Nelnet and student accounts.
• Enters and post GL edits
• Sends monthly collection letters for past due payments related to AR, RT, LN and Tuition
• Transfer accounts to the collection agency as needed
• Update addresses in the database including mail forwarding
• Serves as a backup for the window cashier and accounting clerk
• Serves as backup to Bursar for check refund approvals and approving daily deposits

Performs other duties as may be assigned by supervisor.

EDUCATION:

The person in this position should have a minimum of a high school diploma.

EXPERIENCE:

The person in this position is required to have at least two years of previous work experience related to customer service, accounting or accounts receivable. Secretarial experience is also preferred. The person in this position should also have strong Word and Excel skills.